Does your firm use CRM (customer relationship management) tools? If not you probably should. CRM tools help law firms both land future clients and satisfy current ones. Lawyers can use CRMs to improve relationships with both.
Read more →An acquaintance recently asked me if I had blocked her email address. I was puzzled. She said she received a message from my email service that said her message was blocked. When we talked this through, I began to understand what must have happened.
Read more →Automakers tend to include at least one “sports sedan” in their lineups. Handsome, practical four-door-plus-trunk models that deliver extra performance never seem to go out of fashion. Into this category comes a worthwhile challenger: Ford’s 2017 Fusion V6 Sport. First impressions If it weren’t for the Fusion’s perceptibly
Read more →People who try to recall an email after they’ve sent it might think it’s a good idea to close the barn doors after the horses have all fled. That bit of snark comes courtesy of email systems that boast “recall” tools. I tried the one in Microsoft Outlook about
Read more →Looking for a compact SUV with a hybrid drive system? Check out the manufacturer who co-introduced the modern sport-cute and put the first commercially successful hybrid vehicles on the road. That’s what I did during my week with the Toyota RAV4 Hybrid Limited. First impressions The utility part of
Read more →Nothing seems to catch the eye quite like a self-avowed technology geek writing in a paper notebook using a fountain pen. At least that’s the effect I seem to have when I do this in front of people who know me. Few people understand how useful this habit can be. Even
Read more →Entry-level crossover SUVs seem to have infiltrated every mass-market automaker’s lineup. It’s easy to see why these oversized four-door hatchbacks have become so popular – more room than smaller cars, fewer trips to the pump than larger vehicles force upon you – what’s not to like? And the
Read more →This past September, Acura announced the sale of its 500,000th vehicle in Canada. By coincidence, this vehicle was sold in Toronto, the town I call home. Another coincidence: the vehicle sold was the one I’m reviewing here, the 2017 Acura RDX. First impressions My Kona Coffee Metallic RDX Elite Package
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Researching articles. Writing school assignments. Quoting other people in blog posts. During each activity, I usually cut text from one document and paste it into another. The resulting text may make sense, but it often ends up looking like a ransom note, with different sections of text cut out of the
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