Copywriter, technical writer, translator (FR>EN, ES>EN, IT>EN), journalist

TechnoZen

Outsourcing/offshoring

Originally published in The Lawyers Weekly It’s already happened for a variety of manufacturing, accounting and information technology companies who seek cost advantages that Canadian industry can’t match. How easily could Canadian lawyers offshore legal services to better serve their clients? More easily than you might think.

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Oxford Knee Replacement

Harvey Black reminisces: “20 years ago, I tore cartilage in my knee playing tennis. I had arthroscopy and I was playing tennis again a few days later.” “It was great, but nobody told me it was just a long-term band-aid. It swelled constantly. I had to ice

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Abnormal Aortic Aneurysm Repair

“If your garden hose bulges in one spot, it’s obviously weak there,” is how Dr. John You analogizes an aneurysm, the weakening and potential rupture of a blood vessel. “You can wrap the weak spot on the hose with duct tape to strengthen it. Now, we can

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Physical Network Security

Originally published in Communications and Networking Every day, network administrators stand guard over their employers’ data. After years in the trenches, many justifiably take pride in their virtual defences. Send a virus their way? They have that base covered. Wi-fi access? Watertight. Clumps of spam threatening to

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Wireless Exploits

There are many wireless breakthroughs occurring, which is good news for structured cabling vendors and installers. As one vendor put it, wireless access at everyone’s fingertips ultimately puts added demands on a cabling infrastructure.

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Wireless Networking — Opinion

The last 2005 edition of Communications and Networking contained reflections from 1997 staffers about the state of the industry. One of these marvelled at how she orders coffee while surfing the Web. Her key observation: “…technology that makes an impact with consumers ultimately finds its way into

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A Leap Forward For Fiber

While copper may still rule in most office environments, real-life fiber advances can be found everywhere: from the Niagara Falls Bridge Commission to FTTx and the new-age home.

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Convergence — The "Triple Play"

The phone rings. You pick it up. Your computer screen opens a window showing the caller’s face – live. Another window appears, listing a file on the caller that you keep in your customer relationship management (CRM) system. And all you did was pick up the phone.

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Managed Security Systems

Originally published on itbusiness.ca In August, IBM spent $1.3 billion to buy Atlanta-based Internet Security Systems Inc. (ISS). Analysts and ISS customers alike laud IBM’s acquisition In particular of the ISS managed security services portfolio. Managed security services providers (MSSPs) serve firms that choose to outsource some

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