Years ago, I regularly taught my then-employer’s clients how to configure my employer’s client software. To do so, I had to explain what a server’s IP address and port number are. Here’s the explanation I used: When you send a letter to a friend who lives in
Read more →Automakers vet suppliers exhaustively. One faulty part in a vehicle can cost the automaker dearly, and not just in cash. This need to vet applies to any vendor relationships, including those between companies and law firms. Outside legal help functions as an extension of in-house legal departments.
Read more →Welcome to part two in a two-part series on the role of printers in law firms. In the first instalment, we discussed what firms want in printers. Today we’ll look at keeping printers safe from hackers. Today’s printers offer law firms brilliant labour-saving features. Unfortunately, many of
Read more →Chuck Rothman has heard of law firms whose offices could be cited by the fire marshal. “They have bankers boxes lining every hallway,” he said. Rothman hastened to add that few firms he’s encountered in his role as director of e-discovery services with information governance, e-discovery and
Read more →Brock Smith’s clients regularly send him documents to sign using tools like DocuSign or Adobe Acrobat’s signing feature. The partner at B.C.-based Whiteboard Law also acts as a part-time general counsel for a technology company. He is an authorized user of both their systems and Whiteboard’s. And
Read more →An acquaintance recently asked me if I had blocked her email address. I was puzzled. She said she received a message from my email service that said her message was blocked. When we talked this through, I began to understand what must have happened.
Read more →Computer users typically keep the software and data they use on their computers. About five years ago, Will Davidson LLP began to access both software and data located on company servers using virtual desktop infrastructure (VDI). Partner Paul Cahill rebels against this change to this day. Virtual
Read more →In early June, I gave a one-hour workshop at the Vancouver Editors Canada conference. I spoke about Inbox Zero, the lack of which can be a drag on productivity. Two things happened at this conference that triggered my dreaming up a series of blog posts, the first of which you’re now reading.
Read more →Hearing messages like the one in this post annoys me. Before I go into my bullet-pointed rant, click the link below to listen to a 40-second recording I made of a voice mail message early this spring (my apologies for the rough audio quality, but it is all understandable):
Read more →Whether a case centres on employee theft, insurance fraud, intellectual property theft or a range of other matters, cell phones and other mobile devices can contain “relevant information that shouldn’t be ignored,” says Chuck Rothman, director of e-discovery services for Wortzman Professional Corporation. “Information on phones can
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