I’ve stopped counting the number of times I’ve seen people use free email services (like Gmail, Outlook and Yahoo) as their business email addresses. Those addresses create the wrong impression, especially when all other customer touchpoints – business cards, websites, store signs, brochures and so on –
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If you’ve read much of my blog over the years, you probably know that I’m a fan of all things Apple. My allegiance lies primarily with the Mac. It may cost more at purchase, but the time it saves in troubleshooting I haven’t had to do over the years
Read more →With a blog post title like this, you can tell I’m a hit at parties… Productivity for me means doing the little things as efficiently as possible. But efficiency isn’t always possible. Here’s a prime example.
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I speak four languages and I regularly switch between them on my digital devices (all from Apple). When I bought my MacBook Pro years ago, I got it with the French keyboard. (That’s an option here in Canada, with its two official languages.) That keyboard makes it
Read more →Imagine if your email system could look like this at the end of your day (presuming your inbox is empty): This is more likely to happen if email lands in the right folder without you having to triage it from your inbox. Dealing with each message in
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Some time ago, I blogged about my usage of keyboard shortcuts to automate phrases, paragraphs, even entire messages that I often type. Its a great way to recreate boilerplate text quickly and efficiently. I set up my shortcuts to work across all software on my computer (well, almost all software
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Do you have two or more email addresses? Tired of flipping between web pages to check them all? Why bother. Instead, set them all up in one email client.
Read more →An acquaintance recently asked me if I had blocked her email address. I was puzzled. She said she received a message from my email service that said her message was blocked. When we talked this through, I began to understand what must have happened.
Read more →People who try to recall an email after they’ve sent it might think it’s a good idea to close the barn doors after the horses have all fled. That bit of snark comes courtesy of email systems that boast “recall” tools. I tried the one in Microsoft Outlook about
Read more →I like exploring ways to improve my Inbox Zero habit. This habit enables me to effectively handle everything that comes at me via email. I do this by: putting the information in the right places deleting or filing the original email The email inbox is never the
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