Copywriter, technical writer, translator (FR>EN, ES>EN, IT>EN), journalist

Periodical Writing Samples

Law firms publishing smartphone apps

Smartphone users habitually check unread message counts. Canny law firms can leverage that common compulsion by putting unread counts on their own smartphone apps, which are among today’s most effective opt-in marketing tools.

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Now is the time for lawyers to invest in a tablet device

Has all the buzz around tablets set your head spinning? Not sure what to make of it all? You’re not alone. Early adopters define them in techspeak and leave the other 95 per cent of us to struggle with their jargon. Don’t let the techspeak discourage you

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The best in digital marketing

When it comes to digital marketing, which firms are headed in the right direction? We asked some of Canada’s top legal technology experts to separate the fab from the drab in nine different categories. The results of National’s biennial nationwide survey are in.

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Knowledge management know-how

Knowledge is the secret sauce that keeps clients coming back to you. You ought to bottle it. But first, you have to know what you want to bottle, and why. Ted Tjaden, McMillan LLP’s national director of knowledge management, sought to help people understand the what and

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How Facebook helps lawyers achieve their goals

By the time you read this, Facebook may count 700 million active members. More people use Facebook than most countries have citizens. It inspired a Hollywood blockbuster. Facebook is a massive phenomenon. Are lawyers taking part? Should they?

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Technically Speaking: Software-based collaboration is integral in today's design and engineering communities

Buildings are single systems made up of well-integrated components. Yet buildings get designed using multiple systems that don’t always integrate well, a situation that keeps design and building processes prone to inefficiency and error.

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Layout tips for legal documents

Last month, I read a document produced by a law firm, then one produced by Adobe Systems Incorporated. The Adobe document? Attractive. The legal document? Not so much. Could legal documents use an Adobe-inspired layout makeover?

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Smartpens the way of the future?

Lawyers, pens and pads of paper. The three seem a natural fit, even in a technology-driven present. Digital pen manufacturers are betting that fit lasts well into the future. They’re marketing their wares as devices that reduce time spent on non-billable tasks. Are lawyers buying it?

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RIM's PlayBook has some kinks to work out

Waterloo, Ont.-based Research in Motion Ltd. (RIM) recently released the biggest test of its BlackBerry brand: the PlayBook tablet. Here are my first impressions.

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Making the Switch to Mac

Thinking about going the Macintosh route? Consider what former PC users have to say. Rob Hyndman has used computers based on Microsoft operating systems since the days of MS/DOS. But 20 months ago, after the latest in a string of what he calls “Windows catastrophes” and the

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