Smartphone users habitually check unread message counts. Canny law firms can leverage that common compulsion by putting unread counts on their own smartphone apps, which are among today’s most effective opt-in marketing tools.
Read more →Has all the buzz around tablets set your head spinning? Not sure what to make of it all? You’re not alone. Early adopters define them in techspeak and leave the other 95 per cent of us to struggle with their jargon. Don’t let the techspeak discourage you
Read more →Knowledge is the secret sauce that keeps clients coming back to you. You ought to bottle it. But first, you have to know what you want to bottle, and why. Ted Tjaden, McMillan LLP’s national director of knowledge management, sought to help people understand the what and
Read more →Buildings are single systems made up of well-integrated components. Yet buildings get designed using multiple systems that don’t always integrate well, a situation that keeps design and building processes prone to inefficiency and error.
Read more →Last month, I read a document produced by a law firm, then one produced by Adobe Systems Incorporated. The Adobe document? Attractive. The legal document? Not so much. Could legal documents use an Adobe-inspired layout makeover?
Read more →Lawyers, pens and pads of paper. The three seem a natural fit, even in a technology-driven present. Digital pen manufacturers are betting that fit lasts well into the future. They’re marketing their wares as devices that reduce time spent on non-billable tasks. Are lawyers buying it?
Read more →Waterloo, Ont.-based Research in Motion Ltd. (RIM) recently released the biggest test of its BlackBerry brand: the PlayBook tablet. Here are my first impressions.
Read more →Thinking about going the Macintosh route? Consider what former PC users have to say. Rob Hyndman has used computers based on Microsoft operating systems since the days of MS/DOS. But 20 months ago, after the latest in a string of what he calls “Windows catastrophes” and the
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