Copywriter, technical writer, translator (FR>EN, ES>EN, IT>EN), journalist

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Insight on complexity

So much complexity in software comes from trying to make one thing do two things. This blog, Signal vs. Noise, caters to a techier audience than the one I’m aiming for with this blog. That said, the above quote applies to so many things beside software that

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What is the cloud?

The Arctic Obiter, a publication of the Law Society of the Northwest Territories, reprinted an article of mine about law practice management using software as a service (SaaS, aka cloud computing). While I wrote this two-page article for lawyers, the business concepts surrounding SaaS that I discussed

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Organizing email folders (mailboxes)

Top-level email folders

Like file folders on your computer (Windows Explorer or the Finder on the Mac), you can put folders in other folders in your Mail program. Why would you do this? Consider these possibilities: You deal with 20 clients whose email you keep in their own client folders.

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Cityplace Luna

originally published in Award Magazine On a clear evening west of downtown Toronto, passersby may find their eyes drawn to the glowing rooftop of the city’s newest residential community, CityPlace Luna.

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The power of web videos

originally published in Profit Magazine Web video isn’t just for clips of cute kittens. A fast-growing number of firms are using the medium as a serious business tool for everything from product demos to customer testimonials. New York-based eMarketer, an Internet market-research company, forecasts that the online

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Taming your inbox – filing email

Why does your email so often bother you? There’s spam, there are unwanted jokes and chain email, there’s the hassle of checking it all, and probably a dozen other reasons. Maybe the main reason email gets on your nerves is this: you keep every email you get

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Taming your inbox – creating basic email rules (filters)

Now you have new folders into which you can put your email. But why not have your computer file your email for you? All popular email software – Outlook, Eudora, Thunderbird, Mac Mail and others – let you tell them how to handle incoming email using rules

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E-trials save money and time, say proponents

originally published in Lawyers Weekly Magazine Do you have what it takes to work in an electronically enhanced courtroom? Wonder no more — just take “Tom’s test.” Can you: Turn on a computer and monitor? Use a mouse? Use the scroll wheel on your mouse? Open a

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CityPlace Panorama

originally published in Award Magazine What do a grocery chain distribution centre, a long-lost pier and Lake Ontario have in common? They each occupied or influenced the land where Toronto’s CityPlace Panorama condominium now rises.

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Going paperless at the office is possible with some astute planning, determination

originally published in Lawyers Weekly Magazine If a clean desk is a clean mind, what do the papers on your desk say about your mind? Increasingly, lawyers answer that question by replacing piles of paper with that most prominent of paperless-office machines, the scanner. While critics argue

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