Copywriter, technical writer, translator (FR>EN, ES>EN, IT>EN), journalist

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The best in digital marketing

When it comes to digital marketing, which firms are headed in the right direction? We asked some of Canada’s top legal technology experts to separate the fab from the drab in nine different categories. The results of National’s biennial nationwide survey are in.

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What page was that on again?

If you create a long business document, chances are you need to use the same concepts in more than one place. So to prevent redundancy, you create a cross reference that says something like “as discussed in topic X on page Y.” If you type this, then

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Get your numbers right

The usefulness of things like tables of contents, cross-references, index entries and so forth relies on whether they lead to the right pages. You can automate the creation of these document elements, but it’s a good idea to refresh (or update) them before you share documents.

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Annotating PDFs – for free!

People trust Adobe’s portable document format when they need to send documents to other people and need to retain the “look” of said document. Adding things to PDFs used to be an expensive prospect given you could do it only using paid applications, Adobe’s Acrobat being the

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Firewall: a quick explanation

It sounds like it ought to protect you, but you’re not entirely sure how – or even if your computer has one!

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Troubleshooting by TOC

Sometimes a table of contents (TOC) indicates problems elsewhere in a document. For instance, a heading style might be applied to body text and that text appears in the TOC. Check out this example:

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Rearranging a long document the easy way

Ever tried rearranging sections in long Microsoft Word documents? Even if you use Heading styles and can quickly find your headings, even if you created a table of contents to help you navigate the document, finding and moving stuff using the onscreen page is a cumbersome process.

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Knowledge management know-how

Knowledge is the secret sauce that keeps clients coming back to you. You ought to bottle it. But first, you have to know what you want to bottle, and why. Ted Tjaden, McMillan LLP’s national director of knowledge management, sought to help people understand the what and

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Fixing file associations

Months ago, a fellow writer downloaded an office suite that she wanted to try. After she installed it, though, the new office suite started every time she opened a document it recognized. It seemed as though the new office software she installed told her computer to open

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