Copywriter, technical writer, translator (FR>EN, ES>EN, IT>EN), journalist

Posts Tagged records management

Knowledge management know-how

Knowledge is the secret sauce that keeps clients coming back to you. You ought to bottle it. But first, you have to know what you want to bottle, and why. Ted Tjaden, McMillan LLP’s national director of knowledge management, sought to help people understand the what and

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Managing information overload

originally published in CCCA Magazine Thanks to the wonder that is electronically stored information, corporations profit from – and sometimes stagger under – more information than ever before. And few tasks underscore the mass of a company’s data like e-discovery. Those closest to the work know this

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