Journalists are not wanting for technology options when they need to record interviews. That’s why this is the fourth in a series of six posts on the topic. Several weeks ago, I published my seven habits for successfully recording interviews. Then I covered free recording and playback software that’s pre-installed on
Read more →Skype may be the most popular computer-based tool in the world among people who want to talk to one another using their computers. It offers conference calling, video conference calling, chat and document transfers, all in one software package. It also offers advertisers the opportunity to pitch
Read more →originally published in PROFIT Magazine How one successful business uses low-cost technology to deliver speedy customer service — perfect for firms looking for a leg up in the downturn. Kyle Powell’s prior business experience made him determined to squeeze cost savings, accelerated workflows and competitive advantages out
Read more →The phone rings. You pick it up. Your computer screen opens a window showing the caller’s face – live. Another window appears, listing a file on the caller that you keep in your customer relationship management (CRM) system. And all you did was pick up the phone.
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