Posts Tagged SaaS

Fine print in the clouds

What to look for in a provider’s service-level agreements Lawyers who want to use the cloud to meet their computing needs find themselves whipsawed. Cloud service providers promise up-to-date systems, great features and manageable IT costs. But questions stemming from professional responsibilities, such as privacy and confidentiality,

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Protection begins with assessment of access

Law firms handle plenty of sensitive information, both their own and that of their clients. A client’s competitor and opponents in a lawsuit are just two parties who may want to steal that information. “Security matters because it is not a theoretical risk,” says Martin Felsky, a

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Web-based translation

A few years ago, I wrote about how law firms translate their documents into other languages. Translation is a challenging task, so it’s no surprise that large firms hire professional translators and buy sophisticated technology to do translations quickly and well. Free services like Google Translate and

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Using Google to create online forms

Some years ago, I tried to solicit answers to questions using an online questionnaire, a Google Form. For some reason, response was lackluster. I figured people were used to scheduling an interview when providing answers to a journalist, and the online form I created could easily be

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How small firms look big by making most of resources

This is the first article in a two-part series. To read part two, click here. High-tech innovations level the playing field Innovative small law firms are using widely available technologies to compete with bigger firms. Robert Half Legal noted this trend among the key findings in its

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Filling out forms online

Does much of your practice involve filling out forms? If you answered yes, electronic forms represent both opportunities and looming threats to your business.

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App Overload

You own a smartphone or tablet and you’re getting more work done on the go. Looking to do even more? Check out the apps in this article, many of which extend the features of systems you already use to your mobile device. (Note: not all apps are

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Passwords: a story with legs

In the media, a topic is said to have legs when it recurs regularly. I know journalists who cover different stories on the same topic and reuse paragraphs in the middle of each story because the basic facts don’t change. Password leaks committed by major organizations is

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Can bar associations go completely online?

Traditional bar associations, in their never-ending bid to stay relevant to attorneys, are developing strong online presences. They’re becoming hybrids — clicks and mortar organizations. They’re being joined by “online” bar associations as well, and the changes in the bar association landscape are fascinating to watch.

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Protect your information: lie

Walmart got hacked by a security expert at a recent conference. The story was both funny and instructive, but it wasn’t funny for the Walmart employee duped into giving up all sorts of information the security expert could use to gain access to Walmart systems. (The security

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