Copywriter, technical writer, translator (FR>EN, ES>EN, IT>EN), journalist

Posts Tagged email

Troubleshooting Apple Mac Mail

Sometimes Apple’s Mail.app doesn’t perform the way you want it to. This can happen for several reasons. Here are two common methods you can use to troubleshoot and fix Mail problems.

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Inbox Zero: tips to clear your inbox (and your mind)

On June 11, 2016, I had the pleasure of presenting tips on how to empty your inbox at the Editors Canada national conference in Vancouver. Despite mine being the final time slot of the day, I think I managed to keep too many people from yawning. I presume

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Mobile devices gaining importance in probes

Whether a case centres on employee theft, insurance fraud, intellectual property theft or a range of other matters, cell phones and other mobile devices can contain “relevant information that shouldn’t be ignored,” says Chuck Rothman, director of e-discovery services for Wortzman Professional Corporation. “Information on phones can

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Productivity Tips for Busy Professionals

Last week, I joined a panel with two other professionals to talk about productivity with a number of freelance writers. The Professional Writers Association of Canada (pwac.ca) Toronto chapter (pwactoronto.org) hosted me, Dustin Meneses from cloud accounting provider Freshbooks and professional organizer Susannah Coneybeare. Have any questions about

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A rant about calendars

Whenever I send people an email, chances are it either arrives in their inboxes or, in a small minority of cases, their spam filters reroute it to their spam boxes. One or the other. Emails just don’t get lost in transit. I’d expect the same thing to happen with

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Saving time with text shortcuts

In certain situations, I need to type something I’ve typed dozens or hundreds of times before. Rather than type it out, I prefer to type three to four letters. My Mac recognizes those letters and offers me the option of the full text I’ve typed in the past.

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Inbox Zero tip: prevent spam

When junk mail arrives in your mailbox, do you keep it? If you’re like most people, probably not. Into the recycling bin it goes, moments after you recognize it. For some reason I haven’t yet figured out, many people aren’t as ruthlessly efficient when they receive electronic junk

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Email and healthy skepticism

For a moment, disregard the message at the top of this email, the one that says “You marked this message as Junk Mail.” (I did that before realizing I could craft a blog post from this email.) Does this message look legitimate to you? How would you handle it?

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Securing the gateway to confidential information

Phones, tablets and notebook computers help lawyers be more productive, since they connect to the law firm network when the lawyer is out of the office. They also represent an information security risk because they connect to the law firm network while the device is out of

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My favourite productivity tips, tools and strategies

On Tuesday, January 20, 2015, fellow freelancer Jane Langille and I will deliver a panel discussion on Enhancing Productivity: Tips, Tools, and Strategies to the Toronto chapter of the Editors Association of Canada. To prepare for my portion of this event, I drew up a quick mind map to

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