Posts Tagged convergence

Convergence — The "Triple Play"

The phone rings. You pick it up. Your computer screen opens a window showing the caller’s face – live. Another window appears, listing a file on the caller that you keep in your customer relationship management (CRM) system. And all you did was pick up the phone.

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Virtual worlds: Businesses experiment with Second Life

Originally published on cbc.ca. In the early 90s, the Web was difficult to reach. Few people spent time online. Businesses didn’t know how to leverage the Net. Today, people say the same things about Second Life (SL), a Net-based metaverse created by California’s Linden Labs and developed

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