Videoconferencing, telecommunications convergence, or the "triple play"

Bringing television signals, Internet access and telephone calls into a building used to involve at least two, and sometimes three, separate wires. No more – today’s telecommunications and cable companies seek to provide all three using just one “pipe.” In doing so, they make certain applications – such as call centre technology and video conferencing – easier than ever to implement.

It can be a cost saver, but is it practical yet? Will it lower costs for your readers? Will it disappoint them? Read more about convergence in these articles:

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